Shipping policy
As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. Your order can be returned for a full refund after it is received.
All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 1-3 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.
Where do you ship from?
We ship from 703 Bartley-Chester Rd, Flanders New Jersey 07836, United States.
How long will it take to receive my order?
Due to high demand, orders may take between 5-7 days to arrive.
What if I don't receive my order?
If you don't receive your order within 30 days after shipping, you are eligible for a full refund.
Note: Now we only offer shipping in united states. Shipping is currently unavailable for the following places:
- Puerto Rico
- Hawaii
- Virgin Islands
- Armed Forces Europe (APO/FPO)
- Alaska
- Guam
- American Samoa
- Northern Mariana Islands
We ask that our customers allow us 5-7 business days for their order(s) to be processed. Processing time does not include shipping time. Shipping time will depend on customer location. Once an order is processed, the customer will receive a confirmation email with tracking information. Orders are processed in the order they are received, expedited services are not available at this time. If you have any questions regarding an order, processing, or shipping times, please contact us via email at info@ahdecor-home.com